Debt Protection Coverage
Protecting your Visa credit card against death, disability, or involuntary unemployment could help you protect your finances. There is also protection for life events such as accidental dismemberment, terminal illness, hospitalization, family medical leave and the loss of life of a non-protected dependent. Find out more details here. Contact CECU today to learn more about this important coverage.
CECU Visa Call Center #
If you have general account inquiries, call:
833-582-0097 (toll-free)
If your CECU Visa Card is lost or stolen after hours, call:
855-293-2458 (Domestic)
206-352-4401 (International)
CECU Credit Card Rewards
With our credit card conversion in April 2024, we now have a new and enhanced rewards program. Members will now accumulate points. The rate of earning points will remain the same at 1 point for each $1 spent. These points can be redeemed for merchandise, travel, statement credit or gift cards at any time. The points do not expire for two years. To access the rewards site, sign in to Virtual Branch, click on your CPS credit card and choose “CECU Card Rewards.” You can also call 855-854-5493 to redeem points for a statement credit and get information.
Please note: Statement credits will no longer automatically process during the January statement cycle. Members will be responsible for redeeming their points whenever they choose.
Advanced Card Controls Now Available in the CECU Mobile App
Safely and securely manage your money by setting up restrictions and alerts on your card. Simply follow the steps below to set up this service.
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Sign in to your CECU Mobile App. (Don't have the app? Visit the Mobile App page for instructions on how to download and sign up for the app.)
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Tap on the Credit Card Account that you would like to manage.
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You should see an option for Card Management.
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If there is more than one card linked to the account, choose the card you would like to manage.
Card Management allows you to manage your card, your way. Take charge of your card with advanced controls that put security in your hands.
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Turn your card on or off in seconds if it's lost or stolen.
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Set spending limits to stay on track of your budget.
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Block certain transactions to help prevent fraud or restrict purchases.
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Get instant alerts so you know the moment your card is used.
Please contact CECU with any questions.